Privacy Policy

1. Introduction

Shenzhen Opuscase Co., Limited ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.opuscase.com or use our services.

Please read this privacy policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies, please do not use our website.

2. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out a contact form or inquiry
• Subscribe to our newsletter (if implemented)
• Request information about our products or services
• Communicate with us via email or other means

This information may include: your name, email address, phone number, company name (for B2B inquiries), and any message content you provide.

Automatically Collected Data

When you visit our website, our servers may automatically log standard data produced by your browser. This may include:

• Your IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process and fulfill your orders (if applicable)
• Send you updates about your orders
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Prevent fraudulent activity and enhance security
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to others. We may share your information with:

• Service Providers: Third parties that assist us in operating our website, processing payments, delivering products, or providing customer service.
• Legal Authorities: When required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business.

Our logistics partners (DHL, UPS) receive only the shipping address and contact information necessary for delivery. They are bound by confidentiality agreements.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

• Secure storage of contact form submissions via Formspree with encryption
• Access controls and password protection for administrative systems
• Regular security reviews and updates
• Limitation of data retention to necessary periods (typically 3 years for business records)

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights (GDPR & PIPL)

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request limitation of processing in certain cases.
• Right to Data Portability: Receive and transfer your data to another service.
• Right to Object: Object to processing of your personal data.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at: [email protected]

7. Cookies and Tracking

Our website uses essential cookies only:

• Theme Preference: Stores your selected theme (light/dark) - First-party, expires in 1 year

We do not use third-party analytics cookies (Google Analytics, etc.) or advertising cookies. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect website functionality (theme preference will not persist).

8. Third-Party Services

Our website integrates with the following third-party services:

• Google Fonts: For typography. Google may collect IP address for font delivery. See Google Privacy Policy.
• Formspree: Contact form backend service. Form data is processed according to Formspree's privacy policy.
• Cloudflare Pages: Hosting provider. Cloudflare may collect standard server logs.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

10. International Data Transfers

Our operations are based in Shenzhen, China. Your information may be transferred to and processed in jurisdictions outside your country, including China. By using our website, you consent to such transfers and acknowledge that data protection laws may differ from those in your jurisdiction.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. The "Last updated" date at the top indicates when the policy was last revised. Any changes will be effective immediately upon posting the updated policy on this page. We encourage you to review this policy periodically for any updates.